Contact
If you would like to make a reservation, please call us at 530.595.4449 or submit a message below with your dates & accommodation preference.
Guests located outside the US please leave the telephone blank.
CANCELLATION POLICY
We do not offer refunds, transfers of stays or exceptions for reasons out of our control such as:
• Weather, including smoke
• Fire related events
• Power outages
• Lassen National Park closures
• Road conditions or closures
• Unforeseen occurrences
We highly recommend purchasing travel insurance for your reservation as we do not offer refunds or credits for future stays. Please be advised you are coming to an extreme environment where weather, fire and unpredictable events do occur.
Full refund for cancellations made within 48 hours of booking, if the check-in date is at least 14 days away.
50% refund for cancellations made at least 7 days before check-in.
During holiday periods 50% refund for cancellations made at least 14 days before check in.
No refunds for cancellations made within 14 days for holiday periods or 7 days of check-in.